{"id":1927,"date":"2021-04-26T04:16:19","date_gmt":"2021-04-25T21:16:19","guid":{"rendered":"https:\/\/ptun-palu.go.id\/?page_id=1927"},"modified":"2025-03-20T10:50:06","modified_gmt":"2025-03-20T02:50:06","slug":"layanan-pengaduan","status":"publish","type":"page","link":"https:\/\/www.ptun-palu.go.id\/?page_id=1927","title":{"rendered":"Layanan Pengaduan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1927\" class=\"elementor elementor-1927\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5326e18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5326e18\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d92d24\" data-id=\"3d92d24\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e11fcc elementor-widget elementor-widget-text-editor\" data-id=\"3e11fcc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mekanisme Pengaduan<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-625af3f elementor-widget elementor-widget-text-editor\" data-id=\"625af3f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dalam melaksanakan kegiatan pelayanan publik, pengadilan tata usaha negara palu kadang kala tidak selalu dapat memenuhi harapan masyarakat, khususnya para pencari keadilan. Bila hal ini terjadi, bisa menimbulkan ketidakpuasan dan keluhan dari masyarakat. Keluhan tersebut dapat diajukan ke Pengadilan Tata Usaha Negara (PTUN) Palu untuk kemudian diberikan solusi yang terbaik. Cara menyampaikan pengaduan ke PTUN Palu dapat dilakukan dengan beberapa cara, yaitu<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c60046e elementor-widget elementor-widget-text-editor\" data-id=\"c60046e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A. Secara Lisan<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c93dfec elementor-widget elementor-widget-text-editor\" data-id=\"c93dfec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Melalui Telepon 0451 \u2013 483 385 pada saat jam kerja mulai pukul 08.00 s\/d 16.30 WITA;<\/li>\n<li>Datang langsung ke PTSP Pengadilan Tata Usaha Negara&nbsp;<span>Palu<\/span> bagian Meja Informasi &amp; Pengaduan pada saat jam kerja mulai pukul 08.00 s\/d 16.30 WITA.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd7e544 elementor-widget elementor-widget-text-editor\" data-id=\"bd7e544\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>B. Secara Tertulis<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fb8c06 elementor-widget elementor-widget-text-editor\" data-id=\"0fb8c06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div align=\"justify\"><ul><li><p>Menyampaikan surat resmi yang ditujukan kepada pimpinan dalam hal ini Ketua Pengadilan Tata Usaha Negara Palu dengan cara:<\/p><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb822a3 elementor-widget elementor-widget-text-editor\" data-id=\"eb822a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div align=\"justify\"><ol><li>Diantar langsung ke Kantor PTUN Palu dengan alamat Jl. Prof. Moh. Yamin No.52, Birobuli Utara, Kecamatan Palu Selatan, Kota Palu, Sulawesi Tengah;<\/li><li>Melalui pos ke alamat kantor PTUN Palu;<\/li><li>Melalui email PTUN Palu: <em>ptunpalu@gmail.com;<\/em><\/li><li>Melalui whatsapp PTUN Palu dengan cara klik tautan berikut: <em><a href=\"https:\/\/wa.me\/08114444064\" target=\"_blank\" rel=\"noopener\">https:\/\/wa.me\/08114444064<\/a><\/em><\/li><\/ol><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1db8c06 elementor-widget elementor-widget-text-editor\" data-id=\"1db8c06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div align=\"justify\"><ul><li><p>Pengaduan secara tertulis wajib dilengkapi fotokopi identitas dan dokumen pendukung lainnya seperti dokumen lainnya yang berkaitan dengan pengaduan yang akan disampaikan.<\/p><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mekanisme Pengaduan Dalam melaksanakan kegiatan pelayanan publik, pengadilan tata usaha negara palu kadang kala tidak selalu dapat memenuhi harapan masyarakat, khususnya para pencari keadilan. Bila hal ini terjadi, bisa menimbulkan ketidakpuasan dan keluhan dari masyarakat. Keluhan tersebut dapat diajukan ke Pengadilan Tata Usaha Negara (PTUN) Palu untuk kemudian diberikan solusi yang terbaik. Cara menyampaikan pengaduan &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.ptun-palu.go.id\/?page_id=1927\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Layanan Pengaduan&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1927","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=\/wp\/v2\/pages\/1927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1927"}],"version-history":[{"count":37,"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=\/wp\/v2\/pages\/1927\/revisions"}],"predecessor-version":[{"id":15513,"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=\/wp\/v2\/pages\/1927\/revisions\/15513"}],"wp:attachment":[{"href":"https:\/\/www.ptun-palu.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}